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ATM Security

Protect your Personal Identification Number (PIN)

Just as you play a vital role in ensuring the security of your home and your possessions, you too share in the responsibility for ensuring that your personal information is adequately protected.

In order for us to ensure that only you are accessing your accounts, we need a unique way of knowing that it's you. Just as the key to your home protects unwanted entry, the point-of-sale and ATM banking 'key' - your Personal Identification Number (PIN) - ensures that only you can access your accounts.

It is your responsibility to ensure that your PIN to access electronic banking services is protected. Please observe the following security practices:

1. Select a PIN that is easy for you to remember but difficult for others to guess.
2. Do not select a part of your PAC (your online 'key') or another password.
3. Keep your PIN confidential and do not share it with anyone.
4. Do not write your PIN down or store it in a file on your computer.
5. Never disclose your PIN in a voice or email, and do not disclose it over the phone. 
6. Ensure no one observes you typing in your PIN. 
7. If you suspect that someone else knows your PIN, change it immediately.
   

Online Banking: MemberDirect Credit Union Links

Security

Protecting Personal Information

Preventing Fraud

Safe Online Banking

Reporting Fraud